What is the return policy?
We offer a 30-day return policy from the date you receive your item. To qualify, products must be unused, in their original packaging, and include tags and proof of purchase. Return shipping costs are the responsibility of the customer. For full details, please see our Refund Policy.
Are any purchases final sale?
Please note that certain items, like clearance products, are final sale and cannot be returned. For full details, visit our Refund Policy.
When will I get my order?
We do our best to ship your order as quickly as possible. Once it ships, you’ll receive an email with tracking details. Delivery times may vary by location. For more info, view our Shipping Policy or Track Your Order.
How much does shipping cost?
Shipping costs are based on your location and the items in your cart. You'll always see the full shipping price before completing your purchase. For details, visit our Shipping Policy.
Do I need to pay import duties?
Some international orders may be subject to import duties, VAT, or customs fees depending on your country’s regulations. For example, shipments to Canada may incur VAT and customs charges — click here for more information specific to Canada. Due to recent EU VAT changes, packages sent to EU countries may have additional charges. International customers are responsible for any applicable taxes or fees required by their local authorities.
What methods of payment do you take?
We accept all major credit cards, along with PayPal, Apple Pay, Google Pay, and other popular payment methods.
How do I shop now and pay later?
At checkout, go to the Payment section and select the option to pay in installments from the dropdown menu. This service is offered through Shopify in partnership with Affirm and is subject to approval based on eligibility.
What are your rules on discount and coupon codes?
Discount and coupon codes can be applied to in-stock items only and cannot be used on gift cards, shipping, or additional fees.
Is ordering on your website secure?
Yes, absolutely. Our website uses Shopify’s secure, PCI-compliant payment platform and SSL encryption to ensure your information stays safe throughout your shopping experience.